Privacy Policy

Date: [17-dec-2024]
Welcome to Hotoya.com

This Privacy Policy outlines how Hotoya.com, founded by Anuj Kumar Giri, collects, uses, protects, and discloses your personal information when you use our hotel booking services. Your privacy is important to us, and we are committed to protecting it.

1. Information We Collect

We collect the following types of information:

a. Personal Information:

• Name
• Email Address
• Contact Number
• Payment Details (credit/debit card, UPI, etc.)
• Government ID (if required by hotels for verification)

b. Non-Personal Information:

• IP Address
• Browser type
• Device Information
• Usage details like pages visited, time spent, and clicks

c. Cookies and Tracking Data:

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic.

2. How We Use Your Information

We use your information for the following purposes:

1. To process bookings: Confirm reservations, provide hotel details, and send updates.
2. To provide customer support: Address queries or issues related to bookings.
3. To improve services: Analyze usage trends and enhance platform performance.
4. For marketing purposes: Send promotional emails, special offers, and deals (you can opt out anytime).
5. For legal compliance: Fulfill government, law enforcement, or regulatory requirements.

3. Information Sharing

Your information will be shared with:

1. Hotels or Service Providers: To confirm reservations and facilitate check-ins.
2. Payment Gateways: To securely process payments.
3. Legal Authorities: When required by law or to protect our rights.

We do not sell or rent your personal information to third parties.

4. Data Security

We take appropriate security measures to protect your data:

• Encryption for payment processing.
• Secure servers to store information.
• Regular audits to identify potential vulnerabilities.

However, no transmission over the internet can be 100% secure, so we encourage users to keep their passwords confidential.

5. Your Rights

As a user, you have the following rights:

1. Access: Request a copy of the personal information we store.
2. Correction: Update incorrect or outdated details.
3. Deletion: Ask for data to be deleted when no longer required.
4. Opt-out: Unsubscribe from marketing communications.

To exercise these rights, contact us at [Support@hotoya.com]

6. Cookies Policy

Cookies help us improve your experience by remembering preferences. By using Hotoya.com, you consent to our cookie use. You can disable cookies through your browser settings.

7. Third-Party Links

Hotoya.com may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

8. Children’s Privacy

Hotoya.com is not intended for use by children under the age of 18. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected here with a new effective date. Continued use of the platform constitutes your acceptance of these changes.